United We Care | A Super App for Mental Wellness

Terms and Conditions

TERMS OF USE

  1. Agreement to Terms of Use

The following Terms of Use (Terms” or Agreement”) govern your access to and use of UNITED WE CARE INC (Company”) website, mobile application for Android and iOS devices (collectively the Platform”), and mobile-based and/or web browser based AI chatbot service functioning known as Stella(which is an artificial intelligence-based chatbot which through comprehension of natural language holds a preliminary conversation with a user according to each users relevant specifications. It also facilitates the conducting of various tests, assessments, and screeners for users of the Platform hereinafter the Stella AI Chatbot”), and all other services we provide.  The Services shall include but not be limited to services made available for you, for a license, for a fee, including any online services and other web-based services identified on the services list. Services also include consulting, counseling, job search/and application, undertaking various psychometric test(s) pertaining to depression, anxiety, stress, yoga sessions, workout sessions, meditation sessions, etc., and other services or advice provided through the Platforms including voice assistance provided through Stella AI Chatbot on the Platform, and any service that a service professional provides on the line reservation system of the Website or Application through which service professionals can make their services available for reservation, and through which users can make reservations for such services, the facilitated payment, customer service and the communication service (Services”). Please read the Terms carefully. Company grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access the Platform and us

e the Services in accordance with these Terms.

Your use of the Services constitutes your agreement to be bound by all terms. If you disagree with one or more of these terms or find them unacceptable in any way, please do not use the Services.

The Company makes certain telehealth-related and other health-related information available to you and/or facilitates access to telemedicine and medical services. This Agreement is divided into two parts. Part One explains all of the terms that govern your use of the Services. Part Two contains additional legal terms, including provisions that limit our liability to you and require individual arbitration for any potential legal dispute. To use the Services, you must accept all of the terms of this Agreement.

Downloading Our mobile application from Google Play Store or Apple App Store, you will also be subject to Google Play Terms of Service or Apple App Store Terms of Service, respectively. If there is any conflict between Google Play Store Terms of Service or Apple App Store Terms of Service and these Terms of Use with respect to a Users use of the Android and/or iOS mobile platform application, then, these Terms of Use shall prevail.

  1. Changes to Terms of Use

We have the right to change or add to the terms of this Agreement at any time by posting the amended Terms on the Platform. Any use of the Services after our publication of any such changes shall constitute your acceptance of the Terms as modified. However, any dispute that arose before the modification shall be governed by the Terms (including the binding individual arbitration clause) that were published and in place at the time when the dispute arose.

Part One: Terms Governing Use of the Platform and Services and Stella AI Chatbot

  1. Emergencies

THIS PLATFORM IS NOT AN EMERGENCY-RESPONSE OR EMERGENCY-MONITORING SERVICE AND ANY PERSON WHO IS AWARE OF AN EMERGENCY SITUATION OR BELIEVES THAT A PERSON MAY BE AT RISK OF INJURY OR DEATH OR WHO MAY HARM THEMSELVES OR ANOTHER PERSON SHOULD DIAL 911” OR AN APPROPRIATE EMERGENCY RESPONDER. THE COMPANY IS UNDER NO OBLIGATION TO MONITOR OR RESPOND TO COMMUNICATIONS MADE TO THIS PLATFORM.

  1. Patient’s Responsibility to be under the care of Independent Healthcare Professionals

The Companys role is limited to making certain telehealth-related information and services available to you from physicians and health professionals affiliated with the Company. The Company provides this information and consulting services, offering insights and findings for your information and also for you to share, if desired, with your doctor, who can independently evaluate the information and make recommendations with them. The Companys medical services are limited to its specific areas of focus and are not intended to take the place of primary care or specialist physicians who you may see for your ongoing healthcare needs.

  1. Age Limitations

The Platform is not intended for anyone under the age of 18, without the consent of a parent or guardian. If you are under 18 years of age, please do not use or access the Platform, without the consent of a parent or guardian. By using the Platform, you affirm that you are over the age of 18 or that you have the consent of a parent or guardian. The Company does not seek through the Platform to gather personal information from or about persons under the age of 18 without the consent of a parent or guardian.

  1. Stella AI Chatbot

Included on the Platform is the Stella AI Chatbot which will be used to automatically hold a conversation with you. In this regard, Stella AI Chatbot uses artificial intelligence and comprehension of natural language to give answers to phrases (questions) according to your relevant specifications. The conversation with Stella AI Chatbot is deemed to have commenced from the moment you write in the window chat or when by opening the window chat the Stella AI Chatbot executes an action, such as bringing information through an integration or opening an Ad (proactive tool). Please note that you are deemed to have acknowledged and accepted all conditions, warranties, risks, liabilities, disclaimers, etc. with respect to the Stella AI Chatbot at the time of downloading/accessing the Platform.

You can have unlimited interaction with Stella AI Chatbot, however, the interaction will be deemed to be ended in the following cases: (i) inactivity by you for a term of 5 (five) minutes; (ii) rerouting the conversation to another channel such as telephone operator, etc.; (iii) active option to end the conversation in the chat window. Further, each time that you close the browser/window of the browser wherein an active conversation is ongoing with Stella AI Chatbot, the conversation with Stella AI Chatbot will be deemed to have ended. Each time you start a conversation with Stella AI Chatbot after it has been deemed to have ended for any of the aforementioned reasons, you shall be deemed to have started a fresh conversation with Stella AI Chatbot. Whenever you start a fresh conversation with Stella AI Chatbot, you will not have access to any previous conversations that you might have had with Stella AI Chatbot.

YOUR INTERACTION WITH STELLA AI CHATBOT IS WITH AN ARTIFICIAL INTELLIGENCE CHATBOT AND NOT A HUMAN. STELLA AI CHATBOT IS RESTRICTED IN THE MANNER OF RESPONSE AND ITS INTENDED USE IS FOR THE PURPOSE OF PROVIDING THE FIRSTHAND INFORMATION AVAILABLE PERTAINING TO THE CONCERN RAISED BY YOU. STELLA AI CHATBOT IS NOT IN ANY WAY INTENDED TO PROVIDE DIAGNOSIS, TREATMENT, AND CURE FOR ANY ISSUE, DISEASE, DISORDER, AND ILLNESS. STELLA AI CHATBOT IS ONLY A FACILITATOR FOR YOU TO ACCESS AND UNDERTAKE TESTS, ASSESSMENTS, AND SCREENERS. STELLA AI CHATBOT DOES NOT GUARANTEE ANY SPECIFIC OUTCOME OF THE TESTS, ASSESSMENT, AND SCREENERS, AND IS NOT RESPONSIBLE FOR ANY OUTCOME THEREOF. THE RESULTS AND THE ANALYSIS OF THE STELLA AI CHATBOT ARE ONLY INDICATIVE, AND NOT CONCLUSIVE IN NATURE. STELLA AI CHATBOT USES SOME WORKSHEETS AND DESCRIPTIONS FOR CONDUCTING THE TESTS, ASSESSMENTS, AND SCREENERS ON THE PLATFORM.

STELLA AI CHATBOT SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS ARISING OUT OF THE CONTENT OF THESE WORKSHEETS AND DESCRIPTIONS. STELLA AI CHATBOT CANNOT AND WILL NOT OFFER ADVICE OR INFORMATION ON THE CONCERNS OR ISSUES RAISED BY YOU THAT ARE NOT RECOGNIZED BY STELLA AI CHATBOT.

  1. Information on this Platform is Not Professional Advice

All data, information, text, graphics, links, and other material on this Platform are provided as a convenience to our Platform visitors. Except as to the information provided or communicated by the Companys affiliated health professionals in the course of a telehealth encounter directly between you and a health professional, the information provided on this Platform is for general informational and educational purposes only. The information provided on our Platform is not intended to serve as medical or other professional advice and is not to be used for diagnosis or treatment of any condition or symptom. Information provided on this Platform does not constitute the provision or practice of medical or professional health care advice or services.

You should consult your physician or other qualified healthcare provider regarding any specific questions you may have. You should never disregard professional advice or delay in seeking treatment based on the information contained on this Platform or other websites linked to or from it.

  1. Restricted Use

You may use this Platform only to the extent that you obey all laws, rules, and regulations applicable to your use of this Platform. In using the Platform, you agree not to:

  • Send or otherwise transmit to or through the Platform any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful, or otherwise objectionable material of any kind, any material that can cause harm or delay to the Platform or computers of any kind, and any unsolicited advertising, solicitation, or promotional materials;
  • Misrepresent your identity or affiliation in any way;
  • Restrict or inhibit any person from using the Platform, disclosing personal information obtained from the Platform, or collecting information about users of the Platform;
  • Reverse engineer, disassemble or decompile any section or technology on the Platform, or attempt to do any of the foregoing;
    • Gain unauthorized access to the Platform, to other usersaccounts, names, personally identifiable information, or other information, or to other computers or websites connected or linked to the Platform;
    • Launch or use any automated system, including without limitation robots,” “spiders,” or offline readers,” that access the Platform in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
    • Send or otherwise transmit to or through the Platform chain letters, unsolicited messages, so-called spamming” or phishing” messages, or messages marketing or advertising goods and services;
    • Post, transmit or otherwise make available any virus, worm, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment;
    • Violate any applicable laws or regulations in any way;
    • Alter or modify any part of the content or services offered on or through the Platform;
    • Allow any other person to use the Platforms with your registration or login information;
    • Breach or otherwise circumvent Companys security or authentication measures; and
    • Assist or permit any persons in engaging in any of the activities described above.
  1. Your Privacy

Upon acceptance of these Terms, you confirm that you have read, understood, and accepted Companys Online Privacy Policy. You acknowledge that any questions about the use of your personal information (including your name, email address, mailing address, gender, date of birth, any personal or protected health information, or, any data about you that you elect to provide electronically through the Platform and any other information that identifies who you are) may be used by Company solely in accordance with these Terms and Company’s Online Privacy Policy (or as otherwise agreed upon between you and Company in writing).

  1. Registration

To enable your access and use of the Services listed on the Platforms, you are obligated to register on the Platform by providing certain information which shall be verified with a one-time password to your mobile number. Upon successful registration on the Platforms, you will be entitled to a virtual space (User Account”) which shall be utilized solely to browse and book the Services that may be offered by the service professionals/partners to you and is not to be utilized for any other non-permitted purposes. If you use the Platform(s), You shall be responsible for maintaining the confidentiality of your display name and password (Credentials”), and you shall be responsible for all activities that occur under your display name and password. You should keep your Credentials private and not share your Credentials with anyone else. You are responsible for maintaining the confidentiality of your Credentials. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, we have the right to indefinitely suspend or terminate or block access of your Account on the Platform and cease your access to the Platform(s. If you believe someone has accessed the Platform using your Credentials without your authorization, e-mail us immediately at [email protected].

  1. Registration Charges
    • The company does not charge any fee for browsing/ accessing the Platform and is thus free for its User(s), however, the company reserves the right to change its fee policy, from time to time.
    • The company reserves the right, at its sole discretion, to introduce new Services and/or modify some or all the existing Services offered on the Platform(s). In such an event, the company reserves the right to introduce a fee for the new/ existing Service(s) offered or Service(s) modified, as the case may be. Changes to the fee policy shall be posted on the Platform and such changes shall become effective immediately. 
    • Unless otherwise stated, all fees shall be quoted and paid in US Dollars and all payments shall be subject to deductions/taxes/levies as maybe applicable under law. You shall be solely responsible for compliance with all applicable laws including for making payments to a service professional(s).
    • Your Subscription, purchased through Apple iTunes, will be automatically renewed until Your subscription is cancelled. It is solely Your responsibility to cancel, which can be done at any time from Apple iTunes.
    • Cancelling Your subscription, purchased through Apple iTunes, depends on Your payment method. Here is the way to cancel: iTunes: https://support.apple.com/en-us/HT202039
    • The Fees payable by the User for the subscription purchased are fixed and accordingly, You can use the services as little or as much as You like, but You shall pay for the month regardless of how much You choose to use the Services.
  1. Use of the Platform

This Platform is for your personal use. You shall not copy, replicate, modify, distribute, display, perform, create derivative works from, transfer, or sell any information (including the content hosted on the Platform such as articles, audio clips, videos, etc.), software, products or services obtained from this Platform whether printed, visual, electronic, e-mail forwarding, digital transmission, scanned, website re-cycled or any other form of material except where expressly noted that the material is available for such purpose. As a condition of your use of this Platform, you hereby warrant that you will not use this Platform for any purpose that is unlawful or prohibited by these Terms of Use or otherwise.

You further agree and acknowledge that any unauthorized or unlawful use of this Platform would result in irreparable injury to the Company for which monetary damages may be inadequate, and in such event Company, shall have the right, in addition to other remedies available at law and in equity, to obtain immediate injunctive relief against you. Nothing contained in these Terms of Use shall be construed to limit remedies available pursuant to statutory or other claims that the Company may have in law or equity.

  1. Services under the Our Community” Section

As part of the Services available on the Platform, you can also access content and avail yourself of Services on a variety of subject matters (including but not limited to yoga sessions, meditation sessions, workout sessions, etc.) by services professional(s).

The content available as part of Our Community Section is available in the form of video, audio, text as well as a combination thereof. All rights, titles, and interests including all intellectual property rights in the content hosted on the Platform as part of the Community Section including images, videos, literary works, musical works, modifications, enhancements, etc. shall belong to and vest entirely with the Company or the service professional(s).

You will be able to view some content (which could either be in the form of text, audio, or video) of the Service Professional(s) engaged as part of Our Community Section. You will have the option to book/reserve sessions with the service professional(s) for accessing/availing live/recorded sessions of such service professional(s) at the specified fee. You agree that the live/recorded sessions of such service professional(s) which have been bought by them can only be accessed/availed through the Platform. You agree that the engagement with the service professional(s) is only for the purposes of availing the Services bought by you.

YOU HEREBY AGREE THAT THE COMPANY WILL HAVE NO LIABILITY IN ENSURING THAT THE CONTENT (EITHER LIVE/RECORDED) BEING MADE AVAILABLE BY THE SERVICE PROFESSIONAL(S) AS PART OF THE PAID SESSIONS IS IN COMPLIANCE WITH THE PREVAILING LAWS. YOU HEREBY AGREE TO WAIVE ANY LEGAL CLAIM AGAINST THE COMPANY AS REGARDS THE CONTENT OF THE SERVICE(S) BEING MADE AVAILABLE BY THE SERVICE PROFESSIONAL(S) AS PART OF THE PAID SESSIONS.

THE COMPANY DISCLAIMS ANY GUARANTEE INCLUDING (BUT NOT LIMITED TO) AS REGARDS THE ACCURACY OF THE TYPE, DURATION, AND SATISFACTION OF THE SERVICES RENDERED FACILITATED OR PROVIDED TO YOU AS PART OF OUR COMMUNITY SECTION. FURTHER, THE COMPANY DOES NOT MAKE ANY REPRESENTATION THAT SERVICES PROVIDED BY THE SERVICE PROFESSIONAL(S) AS PART OF OUR COMMUNITY SECTION ARE APPROPRIATE OR SAFE FOR USE. YOU HEREBY AGREE THAT THE SERVICES OFFERED AS PART OF OUR COMMUNITY SECTION, BY THEIR VERY NATURE, INCLUDE CERTAIN INHERENT RISKS THAT CANNOT BE ELIMINATED REGARDLESS OF THE CARE TAKEN TO AVOID INJURIES AND/OR ANY KIND OF LOSSES. YOU HEREBY UNEQUIVOCALLY ASSERT THAT YOUR PARTICIPATION IS ENTIRELY VOLUNTARY AND THAT YOU KNOWINGLY ASSUME ALL SUCH RISKS AND HENCE HEREBY RELEASE THE SERVICE PROFESSIONAL(S) AND THE PLATFORM OF ALL LIABILITY ARISING OUT OF SUCH AFOREMENTIONED RISKS.

  1. Transactions

If you wish to purchase products or services described or linked to on the Platform (each such purchase, a Transaction”), the Company or the third party provider of the product or service will request certain information from you that is applicable to your Transaction, including, without limitation, credit card and other payment and shipping information. You understand that, if any such information is provided to Company, then Company shall treat any such information in the manner described in our Online Privacy Policy. By supplying such information, you grant Company the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. You agree to pay all charges incurred by you or any users of your membership account or credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling charges. You shall also be responsible for paying any applicable taxes relating to your purchases. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT MECHANISM USED IN CONNECTION WITH ANY TRANSACTION.

Descriptions or images of, or references to, products or services on the Platform do not imply the Companys endorsement of such products or services. We reserve the right, without prior notification, to change such descriptions or references, to limit the order quantity on any product or service, and/or to refuse service to you. Verification of information applicable to a purchase may be required prior to the Companys acceptance of any order. The price and availability of any product or service are subject to change without notice. The Company is not responsible for errors in the prices or descriptions of any product or service. Refunds and exchanges shall be subject to Companys and/or any applicable third partys refund and exchange policies in effect at the time of the applicable Transaction. Current rates for any product or service available through the Platform may be obtained by sending an email to [email protected].

  1. Refund Policy

We may, in certain exceptional circumstances and at our sole and absolute discretion, refund the amount to you after deducting applicable charges and taxes, if any. Such exceptional circumstances are provided herein below:

    1. In the event of any cancellation of appointments/meetings by a service professional or rescheduling of meetings by a service professional to a time not suitable for you, then any amount paid for the booking of such appointment/meeting shall be refunded to you. It is clarified that UNITED WE CARE shall not be liable to refund any amounts in the event of any unsatisfactory services from a service professional. 
    2. In the event of any excess payment towards the Services has been made by you due to any technical glitch on the Platform or payment gateway.
    3. Subject to the above, all monies payable to the Company by you on consummated transactions, i.e., exchange of Services for consideration, are final and non-refundable. The Company will not be liable to process the refund of any paid amount in the event of any unsatisfactory services obtained from the service professional(s).
    4. In the event that you fail to attend any appointment/meeting with the service professional at the time specified for the appointment/meeting, you will not be entitled to any refund in respect of the session booked by you. Subject to the above, the Company will not be liable to refund any amount to you for your failure to attend the appointment/meeting with the service professional at the time specified for the appointment/meeting.
  1. Social Media and Online Communities

The Company may provide you opportunities to share information on third-party social media sites or platforms such as Facebook, Instagram, LinkedIn, Twitter, Google+, or other similar sites (collectively, Social Media Sites”). The Company may also provide you opportunities to participate in online communities on such Social Media Sites and may host discussion boards, chats, and other forums on this Platform. For example, you may use your Instagram handle and tag your photos and postings (Tagged Content”) with hashtags that we may provide from time to time in order to submit your Tagged Content for potential use on our Platform. If you post Tagged Content with hashtags as we may provide from time to time, your activity and participation is governed by these Terms. Additionally, you remain responsible for your compliance with other applicable Terms such as those of Instagram or other Social Media Sites. Without limitation of any other obligations, you agree that you will be respectful of others and their privacy and will not submit photos of others without their express permission. The Company may terminate or restrict your access to the Platform at any time.

  1. Selection and Removal of Tagged Content

The Company will review Tagged Content and select certain Tagged Content for posting on our Platform; we make no guarantee that your Tagged Content will be posted. Notwithstanding the foregoing, you remain fully responsible and liable for your Tagged Content and its compliance with these Terms, other applicable terms of use, and applicable laws. If your Tagged Content is posted to our Platform, you may request removal of your Tagged Content by marking it as private” in your Social Media Platform account or by emailing us at [email protected]

  1. Monitoring

We have no obligation to monitor any related websites, chats, discussion boards, or any other materials that you or third parties transmit or post on or to the Platform or related websites, if any. However, you acknowledge and agree that we have the right (but not the obligation) to monitor the Platform, discussion boards, chats, and the materials you transmit or post; to alter or remove any such materials (including, without limitation, any posting to a chat or discussion board); and to disclose such materials and the circumstances surrounding their transmission to any third party in order to operate the Platform properly, to protect ourselves, our sponsors, and our other clients and visitors, and to comply with legal obligations or governmental requests.

  1. Copyright Notice

This Platform is owned and operated solely by Company. The entire contents and design of the Platform are protected by U.S. and international copyright law. The Company owns all trademarks, trade secrets, and other intellectual property rights, in and to the Platform and any related materials and documentation. No title or ownership of the Platform or any portion thereof is transferred to you hereunder. Company reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Platform. All rights regarding the Platform and materials contained on the Platform are either owned by Company, are licensed to it, or are used with permission. The Company and its licensors retain and reserve all proprietary rights to the contents of this Platform.

You may not copy, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from Company. You may link to, view, download, use, display, and print a single copy of the materials found on this Platform only for personal, noncommercial, and informational purposes as long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable copyright, trademark and other notices and disclaimers; and (3) you do not use the materials in a way that suggests an association with Company or an affiliated entity. All such copies must include, at a minimum, the following copyright notice: Copyright © 2022 UNITED WE CARE INC All rights reserved.” Any other use of the Platform or the information contained here is strictly prohibited. The Company may terminate the above license at any time for any reason. If you breach any of these terms your license terminates immediately and automatically and without notice. Upon the termination of this license, you must stop using this Platform, including all content, and return or destroy all copies, including electronic copies, of the content in your possession or control.

You may provide input, comments, or suggestions regarding the Platform (Feedback”). You acknowledge and agree that Company may use any Feedback without any obligation to you and you hereby grant Company a worldwide, perpetual, irrevocable, royalty-free, transferable license to reproduce, display, perform, distribute, publish, modify, edit, or otherwise use such Feedback as Company may deem appropriate, without restriction, for any and all commercial and/or non-commercial purposes, in its sole discretion.

  1. Copyright Infringement – DMCA Notice

The Digital Millennium Copyright Act (the DMCA”) provides remedies for copyright holders who believe in good faith that material appearing on the Internet infringes their rights under copyright law. If you believe in good faith that content or material on this Platform infringes a valid copyright owned by you, you (or your agent) may send Company a notice requesting that the material be removed, or access to it blocked. This request should be sent to [email protected].

The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing or the subject of infringing activity; (d) the name, address, telephone number, and email address of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the Platform should be sent to the email address above.

  1. Trademark Notice

Company names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of the Company. All rights are reserved. You are not authorized to use any Company name or mark in any advertisement, publicity, or in any other commercial manner without prior written consent of the Company. All other trademarks appearing on the Platform are the property of their respective owners.

  1. Security

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Part Two: Additional Legal Terms

  1. Representation and Warranties

You represent and warrant to us that: (a) you are at least eighteen (18) years of age; and (b) your use of this Platform will be in compliance with these Terms; (iii) the information you have provided to Company in your registration is accurate and complete, (iv) you will comply with any and all laws applicable to your use of the Platform, (v) you will not interfere with a third party’s use and enjoyment of the Platform, (vi) you will not interfere with or disrupt Companys or its vendorssecurity measures, (vii) if any information you provide to Company becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Company, (viii) you acknowledge that any fees paid by you or by any other persons on your behalf are not provided in exchange for any undertaking by Company or its representatives that such healthcare services will be made available to you, and (ix) you are accessing the Platform for yourself or a child under the age of eighteen (18) for whom you are the legal guardian.

  1. No Warranties

USE OF THIS PLATFORM AND STELLA AI CHATBOT IS AT YOUR OWN RISK AND CONTENT ON THE PLATFORM IS PROVIDED ON AN AS IS” OR AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, STELLA AI CHATBOT, AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH THIS PLATFORM OR STELLA AI CHATBOT WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, COMPANY, ANY AFFILIATED COMPANY ENTITY, THEIR PROCESSORS, PROVIDERS, LICENSORS (AND THEIR RESPECTIVE SUBSIDIARIES, AFFILIATES, AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES) (COLLECTIVELY COMPANY PARTIES”) DO NOT WARRANT THAT THE CONTENT IS ACCURATE, ERROR-FREE, RELIABLE, COMPLETE OR CORRECT; THAT THIS PLATFORM OR STELLA AI CHATBOT WILL MEET YOUR REQUIREMENTS; THAT THIS PLATFORM OR STELLA AI CHATBOT WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THIS PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS PLATFORM IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.

COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THIS PLATFORM OR ANY HYPERLINKED WEBSITE OR SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND THE COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

YOUR INTERACTION WITH STELLA AI CHATBOT IS WITH AN ARTIFICIAL INTELLIGENCE CHATBOT AND NOT A HUMAN. STELLA AI CHATBOT IS RESTRICTED IN THE MANNER OF RESPONSE AND ITS INTENDED USE IS FOR THE PURPOSE OF PROVIDING THE FIRSTHAND INFORMATION AVAILABLE PERTAINING TO THE CONCERN RAISED BY YOU. STELLA AI CHATBOT IS NOT IN ANY WAY INTENDED TO PROVIDE DIAGNOSIS, TREATMENT, AND CURE OF ANY ISSUE, DISEASE, DISORDER, AND ILLNESS. STELLA AI CHATBOT IS ONLY A FACILITATOR FOR YOU TO ACCESS AND UNDERTAKE TESTS, ASSESSMENTS, AND SCREENERS. STELLA AI CHATBOT DOES NOT GUARANTEE ANY SPECIFIC OUTCOME OF THE TESTS, ASSESSMENT, AND SCREENERS, AND IS NOT RESPONSIBLE FOR ANY OUTCOME THEREOF. THE RESULTS AND THE ANALYSIS OF THE STELLA AI CHATBOT ARE ONLY INDICATIVE, AND NOT CONCLUSIVE IN NATURE. STELLA AI CHATBOT USES SOME WORKSHEETS AND DESCRIPTIONS FOR CONDUCTING THE TESTS, ASSESSMENTS, AND SCREENERS ON THE PLATFORM.

STELLA AI CHATBOT SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS ARISING OUT OF THE CONTENT OF THESE WORKSHEETS AND DESCRIPTIONS. STELLA AI CHATBOT CANNOT AND WILL NOT OFFER ADVICE OR INFORMATION ON THE CONCERNS OR ISSUES RAISED BY YOU THAT ARE NOT RECOGNIZED BY STELLA AI CHATBOT.

  1. Indemnity

BY VISITING THIS PLATFORM AND/OR USING THE STELLA AI CHATBOT, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY, AND COMPANY PARTIES FROM AND AGAINST ALL CLAIMS, ACTIONS, DEMANDS, LIABILITIES, JUDGMENTS, SETTLEMENTS, COSTS, LOSSES, DAMAGES, TAX ASSESSMENTS, PENALTIES, INTEREST AND EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYSFEES) ARISING OUT OF ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR ANY OTHER CLAIM YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THIS PLATFORM, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS FOR DEFAMATION, VIOLATION OF PUBLICITY OR PRIVACY, COPYRIGHT OR TRADEMARK INFRINGEMENT RESULTING FROM YOUR SUBMISSIONS OF ANY CONTENT, TAGGED CONTENT OR OTHER MATERIALS, ANY ECONOMIC HARM, LOST PROFITS, DAMAGES TO BUSINESS, DATA OR COMPUTER SYSTEMS, OR ANY DAMAGES RESULTING FROM RELIANCE ON ANY CONTENT OR RESULTING FROM ANY INTERRUPTIONS, WORK STOPPAGES, COMPUTER FAILURES, DELETION OF FILES, ERRORS, OMISSIONS, INACCURACIES, DEFECTS, VIRUSES, DELAYS OR MISTAKES OF ANY KIND, EVEN IF YOU HAVE PREVIOUSLY ADVISED COMPANY OF THE POSSIBILITY OF SUCH CLAIM.

  1. Limitation of Liability and Damages

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM AND/OR STELLA AI CHATBOT AND ANY OF ITS SERVICES IS TO STOP USING THE PLATFORM, STELLA AI CHATBOT, OR SERVICE. YOU AGREE THAT UNDER NO CIRCUMSTANCE SHALL ANY OF THE COMPANY PARTIES BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS PLATFORM, STELLA AI CHATBOT, OR THE MATERIALS ON THIS PLATFORM. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.

  1. Disputes

If a dispute of any kind arises, we want to understand and address your concerns quickly and to your satisfaction. Please contact us at [email protected] any dispute. If we cannot resolve your concerns, we agree to an informal and inexpensive dispute resolution process requiring individual arbitration. Disputes” between you and Company, including Company Parties, are defined for the purposes of these Terms to include any claim, controversy, or dispute (whether involving contract, tort, equitable, statutory, or any other legal theory) between you and Company including, but not limited to, any claims relating in any way to these Terms (including its breach, termination, or interpretation), any other aspect of our relationship, Company advertising, and any use of Company services.

  1. Binding Individual Arbitration

You and Company agree to arbitrate all Disputes. Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. ANY ARBITRATION UNDER THIS AGREEMENT WILL BE ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED, AND YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS ACTION AGAINST COMPANY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration). All Disputes shall be resolved finally and exclusively by binding individual arbitration with a single arbitrator administered by a neutral service agreed to by the parties according to this provision and the applicable arbitration rules for that forum. The Uniform Arbitration Act (10 Del. C. § 5701 et seq.), fully applies. Any arbitration hearing will occur in Delaware, another mutually agreeable location, or a location ordered by the arbitrator. The arbitrators award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. If you prevail on any claim for which you are legally entitled to attorneys fees, you may recover those fees from the arbitrator. For any claim where you are seeking relief, Company will not seek to have you pay its attorneys fees, even if fees might otherwise be awarded unless the arbitrator determines that your claim was frivolous. For purposes of this arbitration provision, references to you and Company also include respective subsidiaries, affiliates, agents, employees, predecessors, successors, and assigns.

  1. Jurisdiction

Information provided on Companys Platform is not targeted to users in any particular locality nor is it intended to constitute the doing of business in any jurisdiction.

Use of this Platform is prohibited in any jurisdiction having laws that would void this Agreement in whole or essential part or which make accessing the Platform illegal. Users in such jurisdictions visit and use this Platform entirely at their own risk. Note: the essential parts of this Agreement include, without limitation, the exclusive remedy provisions, and the warranty disclaimers.

This Agreement is entered into and performed in the State of Delaware, United States of America. It is governed by and shall be construed under the laws of Delaware, exclusive of any choice of law or conflict of law provisions.

  1. Requests for Information

If you contact Company and request information about our programs or services, we will use your email or postal address to provide the information you requested. You agree that we may use and share information you provide us as described in our Online Privacy Policy.

  1. Limitation on Time to Initiate a Dispute

Unless otherwise required by law, an action or proceeding by you relating to any Dispute must commence within one year after the cause of action accrues.

  1. Links to Other Websites

Company Platform may contain links to third-party websites as a convenience to you. The inclusion of any website link does imply an approval, endorsement, or recommendation by Company. You agree that you access any such website at your own risk and that the Platform is not governed by the Terms contained in these Terms. The Company expressly disclaims any liability for these websites. Please remember that when you use a link to go from our Platform to another website, Companys Online Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Platform, is subject to that websites own rules and policies.

  1. Downloadable Files and Email

The Company cannot and does not guarantee or warrant that email or files available for downloading from its Platform will be free of viruses or other code that may contaminate or destroy data on your computer. You are responsible for implementing sufficient protective procedures and checks to maintain the accuracy of your data for maintaining a data backup or other means for the reconstruction of any lost data. The Company does not assume any responsibility or risk for damage to your computer or its files related to your use of the Platform or Services.

  1. Notice for California Users

If you have a question or complaint regarding the Services provided to you by Company, please contact us at [email protected] to receive further information regarding the Services or to resolve the complaint. You may also contact the Medical Board of California by telephone at (800)633-2322 or in writing at 2005 Evergreen St #1200, Sacramento, CA 95815, and the California Department of Justice, by telephone at (888) 382-1222 or in writing at California Department of Justice; Attn: Public Inquiry Unit; P.O. Box 944255; Sacramento, CA 94244-2550.

  1. Assignment

You may not assign any rights or obligations under this Agreement without Companys prior written consent. Company may assign all or part of this Agreement.

  1. Termination; Survival

If you violate these Terms, your ability to use the Platform will be terminated. Company may, in its sole discretion, terminate your access to the Platform, or any portion thereof, for any reason whatsoever without prior notice. These actions are in addition to any other right or remedy the Company may have available at law. Further, The Company shall not be liable to you or any third party for any such termination or discontinuance. You may terminate these Terms by ceasing to access and use the Platform. Upon any termination of these Terms, you must immediately cease use of the Platform. To the extent permitted by applicable law, the disclaimers, limitations on liability, termination, and your warranties and indemnities shall survive any termination of these Terms. All sections of this Agreement which, by their nature are designed to survive expiration or termination of this Agreement, including but not limited to indemnity and limitation of liability clauses, shall survive.

  1. Waiver

No waiver of any of these terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

  1. Notices

You agree that we may provide any and all notices to you by e-mail, telephone, fax, as well as by any other method.

  1. Severability

If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of competent jurisdiction, then those provisions shall be limited or eliminated to the minimum extent necessary to allow the remainder of this Agreement to retain its full force and effect.

  1. Entire Agreement; Amendment

This Agreement constitutes the entire agreement between you and Company applicable to its subject matter. It may not be modified except as described elsewhere in this Agreement.

  1. Conflicting Terms

Anything on the Platform inconsistent or in conflict with the terms of this Agreement is superseded by the terms of this Agreement.

  1. Electronic Document

This electronic document, and all other electronic documents referred to or incorporated herein, will be: (a) deemed for all purposes to be a writing” or in writing”, and to comply with all statutory, contractual, and other legal requirements for a writing; and (b) legally enforceable as a signed agreement. A printed version of these Terms and any notice given in electronic form shall be admissible in judicial proceedings or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

  1. Language

English shall be the language of these Terms and the parties waive any right to use and rely upon any other language or translations.

  1. Contact Information

Please contact us with any questions or concerns regarding this Agreement at [email protected].

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