From Patient Care to Paper Trails: The Time Sink in Modern Healthcare

This whitepaper explores the concept of "time-sink" - excessive admin tasks that take time away from patient care. Introducing Stella: Clinical Co-Pilot by United We Care, a cutting-edge solution that reduces administrative work for clinicians and mental health professionals, streamlining workflows and acting as a trusted assistant.

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Do you know how much time is spent by a clinician on the administrative tasks like billing, documentation, maintaining patient reports etc ? which in turn actually reduces the patient care time and acts as additional work for the clinician. Hence through our whitepaper you will be familiarizing yourself with the concept of time sink, impact of increased workflow and administrative tasks on the clinicians, burden of administrative tasks on clinicians and the time spent by the clinicians. Administrative workload significantly contributes to stress, anxiety, and burnout among mental health professionals due to several factors: time-consuming tasks like documentation and billing reduce direct patient care time, monotonous and overwhelming paperwork leads to mental fatigue, high standards for compliance add pressure, inadequate administrative support increases workload, and experienced practitioners face higher patient loads and more administrative tasks. Tools like Clinical Co-pilot by United We Care, which automate documentation and provide on-demand guidance, can alleviate these burdens, allowing professionals to focus more on patient care and reducing stress and burnout.

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Workplace Mental Health

Frequently asked questions

How much time is spent on administrative tasks by mental health professionals?

It is seen that psychiatrists, interns, and family/general practitioners had the highest administrative workloads, spending around 20.3%, 17.3%, and 17.3% of their time on these tasks, respectively. Psychologists spend 41% of their total work time on administrative tasks, with 22.9% dedicated to patient-related administration and 19.4% to organization-related administration and service.

What is time sink?

It refers to the overwhelming portion of healthcare professionals’ time that is consumed by administrative tasks. Nearly 40% of mental health professionals’ time, about 16 hours per week, is consumed by administrative tasks, according to Medscape. This significant “time sink” impacts patient care quality and affects the mental health and job satisfaction of healthcare providers. Addressing this issue is vital for the sustainability and efficiency of healthcare systems globally.

What is the clinician’s perspective on the concept of time sink?

Our survey highlights the clinicians perspectives on the impact of increasing administrative tasks and decreased patient care time. We gained their view on the question “Does administrative workload lead to increased stress, anxiety or burnout for you?” It is seen that more than half (54%) of respondents reported that administrative workload significantly increases their stress, anxiety, or burnout. Another 30% said it somewhat increases these feelings. Overall, 84% experience increased stress or burnout due to administrative tasks.

How can Stella help?

Stella, our AI virtual wellness assistant, helps to provide a versatile and accessible resource for individuals seeking support for their mental well-being. It is capable of providing screening assessments, detecting mental health issues with over 94% accuracy, delivering 24/7 personalized support in 29 languages, empowering individuals to prioritize their mental health and well-being.

How can United We Care help improve my mental wellness?

At United We Care, we strive to make the world a happier place by providing life-changing support and interventions in the mental health care realm. We are a deep tech Generative AI company with a human touch. Our mission is to make mental health and wellness affordable, accessible and adaptable for all. Through our Al-driven, deep-tech platform, we offer safe, secure and inclusive professional guidance right from the comfort of your home. Our array of mainstream and alternative therapies is designed to bring positive change to thousands of lives globally, empowering you to overcome emotional challenges and enhance your mental wellness.